Home How do I file a claim for damage or theft?

How do I file a claim in the event of damage or theft?

Withhome contents insurance, you're covered for damage to your household goods. What should you do if you experience damage, and how do you get reimbursed by the insurer?

To be able to recover damages to your household contents from the insurer, you take out household contents insurance. If a loss is covered by the insurance, you can submit the bill to the insurer. Keep in mind, however, that there are significant differences between household contents insurance policies. Some policies offer more generous coverage than others. How do you file a claim?

What is covered under home contents insurance?

There is sometimes confusion about exactly what is covered under contents insurance and what is covered under building insurance. Normally, you insure everything that is permanently attached to the house under building insurance, also known as home insurance. Anything that isn’t attached to the house is considered personal property. So a kitchen is covered under building insurance, while a freestanding cabinet is covered under personal property insurance. Most personal property insurance policies offer what’s called “extra comprehensive coverage.” Causes of damage covered under this policy include:

  • Fire
  • Burglary and Theft
  • Storm and Hail Damage
  • Certain Types of Water Damage

There are alsocomprehensive home contents insurance policies. These policies offer broader coverage. Your smartphone is usually included in this coverage.

WA Home Contents Insurance

How do you file a claim under your home contents insurance?

If your personal property has been damaged, you’ll want to report it as soon as possible so that it can be addressed. The fastest way to report a claim is to call your insurer. The insurer will likely ask you to fill out a claim form. This form serves as evidence for the claim and helps document the facts. Based on the completed claim form, the insurer can pay out the claim amount. Once the insurer receives the claim form, they will process the claim.

Want to get home contents insurance? Calculate your premium!

When will you receive the insurance payout?

Once the insurance company has received your claim form, they will assess the damage. The claims settlement process varies from case to case. You may receive payment within a few business days. However, it may also take several weeks. In the case of extensive damage, an expert will likely be called in. The expert can determine the cause of the damage and calculate the amount of the claim.

Please submit the fully completed accident report form to

When filing a claim, the claim form is more important than most people realize. Make sure the form is filled out as completely as possible. If there are any questions or ambiguities, you run the risk of having the form returned to you. If you’re unsure whether to answer certain questions, contact your insurer or insurance agent. Failing to fill out the form completely can seriously delay the claims settlement process.

You can also compare home contents insurance policies

Comparing car insurance policies to save money has become fairly common for many Dutch people. Comparing home contents insurance policies can also be worthwhile. That’s because there are significant differences in premiums among insurers for home contents insurance as well.

Calculate your home contents insurance premium right away!

Significant volume discount available

Never Underinsured

Create Your Own Package

A wide selection

We compare all insurance companies for you, saving you time

Help from our experts

Can't figure it out? Our experts are always ready to help you

We'd be happy to help you right away

Having trouble figuring it out online? We're happy to help you via chat or WhatsApp.

Ask your question and get a response within 2 minutes

Contact Us